TERMS OF SERVICE
Terms and conditions for using our services
Last updated: October 10, 2025
1. Acceptance of Terms
By accessing and using the services provided by Healing Back Home, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Provided
Healing Back Home provides naturopathic nutrition consultations, lifestyle guidance, and wellness support. Our services are for informational and educational purposes and are not intended to diagnose, treat, cure, or prevent any disease.
Important: Our services do not replace medical advice from licensed healthcare providers. Always consult with your physician before making any changes to your health regimen.
3. Client Responsibilities
As a client, you agree to:
- Provide accurate and complete health information
- Inform us of any changes to your health status
- Follow the guidance provided at your own discretion
- Maintain communication about your progress and any concerns
- Respect appointment times and cancellation policies
4. Appointments and Cancellations
Booking: Appointments can be scheduled through our booking system or by contacting us directly.
Cancellations: We require at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee.
Late Arrivals: If you arrive late to an appointment, the session may be shortened to accommodate other scheduled clients.
5. Payment Terms
- Payment is due at the time of service unless other arrangements have been made
- We accept various payment methods as indicated during booking
- Service packages must be paid in full before the first session unless otherwise agreed
- Refunds are handled on a case-by-case basis and are not guaranteed
6. Confidentiality
All information shared during consultations is treated as confidential and will not be disclosed to third parties except as required by law or with your explicit consent. Please refer to our Privacy Policy for more details.
7. Limitation of Liability
Healing Back Home and its practitioners shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. You acknowledge that you use our services at your own risk and that results may vary.
8. Intellectual Property
All content provided through our services, including written materials, meal plans, and educational resources, remains the intellectual property of Healing Back Home. You may not reproduce, distribute, or share this content without written permission.
9. Termination of Services
We reserve the right to refuse or terminate service to any client at our discretion, particularly in cases of non-payment, disrespectful behavior, or non-compliance with these terms.
10. Changes to Terms
We may update these Terms of Service from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.
11. Contact Information
If you have any questions about these Terms of Service, please contact us through our Contact page.